E-mail setup is one of my specialties! There are a ton of settings in your mail app, or smartphone, and sometimes just a few tweaks is all it takes, but the wrong tweak and you are out of luck. Part of my tech support package includes E-mail setup assistance. If you are one of my clients, then I most likely have your password information securely on file. I can also reset it at any time, or resend the incoming/outgoing server information.